Why Services?
Track service requests, work execution, and related costs
The Services module manages requests from customers or internal units, the service type, the person responsible, and work scheduling in a single shared process. Recording completed activities, consumed resources, and the status of each request helps you track service delivery. Integration with contracts and finance links costs and service invoicing to work records and makes it possible to review team performance.
Benefits of the Cyber ERP Services solution
Record and track service requests
Assign responsible staff and schedule activities
Keep a service history for each customer or unit
Record consumed resources and service delivery costs
Align services with contracts and invoicing
- Record and track service requests
- Assign responsible staff and schedule activities
- Keep a service history for each customer or unit
- Record consumed resources and service delivery costs
- Align services with contracts and invoicing
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Frequently Asked Questions
How is the price of the CYBER ERP Services solution calculated?
Pricing depends on the subsystems you select, the number of users and the deployment model (on-premises or cloud). Complete the demo request form to receive a tailored quote.
Can Services be purchased separately from other modules?
Yes. Each module can be deployed on its own, and further modules can be added later without migrating your data again.
How does Services integrate with the rest of the organization?
All CYBER ERP modules share one database, so transactions in one department are posted automatically to the related areas, with no duplicate data entry.
How long does a Services implementation take?
The timeline depends on the size of your organization and the number of subsystems. It covers process analysis, installation, data migration, user training and post-launch support.